Medical Front Desk Office Assistant position available in Monroe, NJ | Medical Office Experience Customer Service Computer Savvy Professional | 18 - 20

The Front-Desk Representative is responsible for greeting patients and families, collecting demographic and insurance information, walk-in scheduling, and performing any other duties necessary to provide efficient, timely services to the patients, their families, and providers. Responsibilities: • Greet patient and ascertain their needs in a professional and courteous manner. • Accurately registers patient demographic information. • Promptly obtain and verify patient insurance. • Advise patient of their financial obligations and collects appropriate amount. • Interpret provider orders ensuring an appropriate ICD-10 code has been assigned and accurately reflects the clinical history as indicated by the provider. • Prepare and process all registration documents. • Document incoming medical records. • Maintain appearance of waiting area. • Promptly answer phone calls within the established customer service guidelines. • Schedule walk-in patients. • Assist with additional duties as needed. High School Diploma or GED required Two years of medical office work experience required Must be able to work: Monday-Thursday 11:00am-7:30pm, Friday 9:30am-6:00pm, and a rotating Saturday 6:30am-2:00pm Flexible to cover shifts as needed Demonstrated proficiency with computer technology Ability to handle multiple tasks on a timely basis and work in a team environment Excellent verbal and written communication skills Demonstrated ability to speak effectively and present a pleasant, profession demeanor/image during telephone conversations or in person Adherence to follow established procedures and make sound decisions based on those procedures Ability to handle sensitive and confidential information according to policy High school or equivalent (Required) medical office work: 2 years (Required)