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Medical Office Assistant position available in Newtown, PA | Medical Office Experience Excellent Customer Service Excellent focus on details Phone Etiquette | 18 - 22

Title
Medical Office Assistant

Location
PA - Newtown

Job Category
Administrative and Clerical

Salary Range
18 - 22

Skill Sets
Medical Office Experience Excellent Customer Service Excellent focus on details Phone Etiquette

Date Posted
February 15, 2025



Medical Front Desk needed for healthcare facility located in the Newtown, PA area. Expedites patient care by scheduling patients' appointments accurately and efficiently. Greet patients and assist them with checking in for their appointment Answers telephone calls in the scheduling queue in a timely manner. Supports Lead in achieving departmental standard for wait times, work times, and abandonment rate. Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements. Verifies all patient demographic information. Accurately schedules exams for the proper needs Effectively explains preps (actions a patient must take for a proper exam) to the patient, using terms the patient can understand. Verifies patient understands all prep instructions. Provides back up to Scheduling clerical support responsibilities, such as clearing right fax and batching scripts into system, verifying out-going faxes are successful and calling offices when clarification is needed. Interfaces with Lead regarding any and all departmental concerns. Attends staff meetings regularly and follows all company policies and procedures. Customer Service skills are a must. Must be comfortable working independently. If you are comfortable and have the ability to work in a fast- paced environment and are interested in working within a patient focused, employee caring environment - please email your updated resume in a Microsoft word document; along with the best time to discuss this position. Schedule - • Monday through Friday 8:00 am - Friday – 4:30 - Saturday rotation - 8 - 12 noon.

 

 

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