Medical Case Manager position available in Princeton, NJ | Medical Knowledge Customer Service Great Communication Skills Detail Oriented Organized | 55000-65000

Operations Coordinator needed for Global Insurance Company located in Princeton, New Jersey. On-Site Position. 12-Hour Shifts - must be flexible to work work days and weekends - usually 3-days a week. Respond to non-emergent and emergent related inquiries. Document all case management-related information using Case Management Software Performs data entry, maintains files and reference manuals; and performs other clerical duties; Provide liaison service to members, clients, and providers; Collaborate effectively with team members within and outside the Operations department to ensure seamless experience for the company’s clients. Actively participate in department and interdepartmental meetings and share knowledge and insights to help strengthen the department and organization. Research information within in-house database of providers and other useful information to aid both clients and staff. Create a team environment by assisting colleagues as needed and participating in various assignments and events geared toward inter and intra-department causes. Monitors for all maintenance of Operations Center equipment. All other duties as assigned. Qualifications: 2+ years of experience in customer service, preferably within the Assistance industry. Experience or education in one or more of the following: RN, Paramedic, EMT, Certification in medical experience, medical case management, LPN, medical records, medical terminology, medical coding, or medical writing. Excellent customer service skills. Excellent communication skills required. Candidates must have the ability to speak, listen, and write in a professional manner. Command of time management and organizational skills. Travel-minded with an understanding of and appreciation for different cultures. Foreign language skills preferred Familiarity with Microsoft Office or similar suites of products. The ability to remain calm during stressful situations and handle multiple tasks at one time. The ability to work shift work, holidays, and work mandated overtime when required.